Our ability to offer business consulting services at the Kutztown Small Business Development Center is made possible in part by our partner organizations:
Thank you to our sponsors for their commitment to the Neighborhood Assistance Program (NAP), a diversity program in the city of Reading. This program supports diverse business owners by providing access to expert-based training and tools.
Duquesne University SBDC
Serving Allegheny, Beaver, Butler, and Lawrence counties
Gannon University SBDC
Serving Crawford, Erie, Mercer, and Warren counties
PennWest Clarion SBDC
Serving Armstrong, Cameron, Clarion, Clearfield, Elk, Forest, Jefferson, McKean, Potter, and Venango counties
Saint Vincent College SBDC
Serving Fayette and Westmoreland counties
University of Pittsburgh SBDC
Serving Allegheny, Beaver, Butler, Greene, Indiana, Lawrence, and Washington counties
Bucknell University SBDC
Serving Juniata, Montour, Northumberland, Perry, Synder, and Union counties
Penn State SBDC
Serving Centre, Clinton, Lycoming, and Mifflin counties
Saint Francis University SBDC
Serving Bedford, Blair, Cambria, Fulton, Huntington, and Somerset counties
Shippensburg University SBDC
Serving Adams, Cumberland, Franklin, and York counties
Kutztown University SBDC
Serving Berks, Chester, Dauphin, Lancaster, and Lebanon counties
Lehigh University SBDC
Serving Bucks, Lehigh, Montgomery, and Northampton counties
Temple University SBDC
Serving Bucks, Montgomery, and Philadelphia counties
The University of Scranton SBDC
Serving Bradford, Lackawanna, Monroe, Pike, Susquehanna, Tioga, Wayne, and Wyoming counties
Widener University SBDC
Serving Delaware and Philadelphia counties
Wilkes University SBDC
Serving Carbon, Columbia, Luzerne, Schuylkill, and Sullivan counties
Anita Hudock has been with the SBDC since 1990. She serves as Office Manager for the Center. Her responsibilities include preparing, maintaining, and monitoring the Center’s fiscal budget activity and all grant-related records as required by both Federal and State funding source guidelines. As Office Manager she compiles and analyses cost data reports and prepares monthly invoicing, expenses reports, travel requisitions and invoices for payment. She also maintains and oversees records of staff productivity, grant deliverables, economic impact and small business milestones. In addition, she maintains and develops ties with the Center’s legislative offices, other economic development groups, and community offices to advance and promote the marketing objectives of the center. She has over 26 years of office experience, including her position as Executive Administration Assistant with a large workers compensation/general liability insurance firm.
Vickie Gyenes is the Global Trade Manager for the SBDC. She has earned the National Association of Small Business Development Centers 2010 State Star, an award for demonstrating exemplary performance and a strong commitment to small business. Vickie’s work with the Center for Global Competitiveness helped the SBDC claim the President of the United States “E” Award for Excellence in May 2010. This is one of the most prestigious forms of recognition offered by the U.S. Government to those involved in business or business service. Vickie has a Master of Science in Management: Operation Excellence from Saint Vincent College and an undergraduate degree from the University of Pittsburgh. She is also a NASBITE International Certified Global Business Professional. Vickie began her career in positions of order analyst, sales expeditor, government contract coordinator, and as an international sales representative. During her tenure with the SBDC, Vickie has assisted companies with market research, strategic planning and lectured on pertinent business topics. In addition, she has planned and assisted delegations of local companies in trade mission preparation and implementation to Canada, China, the Czech Republic, Hungary, Ireland, Mexico, Poland, and the United Kingdom.
Tim Bates has been with the Center since 2000. He received a Bachelor of Science in Finance from Saint Vincent College. Tim began his career in the banking industry. From 1987-1990, he was employed with First Virginia Bank of Falls Church, Virginia, where he managed a retail branch office. He specialized in business loan development and relationship development as well as consumer loan development. Following this, he worked for National City Bank of Pennsylvania from 1990-1999. His duties with the institution included business development in all industry sectors for loan needs under $500,000. He also worked to develop a SBA Loan portfolio for a 3 branch network. During this time, he became proficient in agriculture lending through the use of the Farm Service Agency (FSA), the Guaranteed Lending arm of the USDA. Through this work, he developed a working relationship with the Westmoreland County Penn State Cooperative Extension Office.
Robin has a Master’s of Business Administration and a M.A. in Higher Education Administration. Robin has been with the center since its opening in January 2007.
Katie has a BA degree from Mount Saint Mary’s University. She has experience in project management, banking and the real estate industry. In her role, Katie is managing website content, coordinating educational programs, budget coordination, reporting and providing support for the delivery of business consulting and technical assistance.
Bruce earned his BA in Business Administration and MBA in Finance & International Business from the Jay S. Sidhu School of Business of Leadership at Wilkes University. Bruce most recently served as a Field Representative for a Member of the United States House of Representatives, acting as liaison to various levels of government, small businesses, and communities.
Jen earned a BS in Marketing from Shippensburg University and a MBA from Penn State University. Jen brings a unique blend of human resources, marketing, public affairs, and business management experience from the retail, manufacturing, insurance and non-profit sectors. Her passion is to provide exceptional customer service to small businesses.
Charles Haney has a BS in Environmental Resource Management and a MS in Environmental Science and Management. As an environmental consultant, his duties include assisting businesses with environmental compliance and energy efficiency.
Prior to joining EMAP, Chuck spent the past three years with the Pennsylvania DEP, where he specialized in solid waste compliance and storage tank issues. Chuck also worked for four years as part of a laboratory research team at the University of Pittsburgh.
Chuck has a Master’s degree in Environmental Science and Management from Duquesne University and a BS from Penn State.
Georgina earned her BA from Indiana University and her MBA from Penn State. Her career path includes working as an educator and tutor at a private boarding school, owning her own tutoring company specializing in standardized test prep and most recently running a local chamber of commerce. Her experience as an educator, small business owner and chamber executive have made her a champion for small businesses.
Raymond L. Vargo, Director of the University of Pittsburgh Small Business Development Center at the IEE, counsels businesses at all stages of their lifecycle.
Working with businesses in industries such as retail, high tech, manufacturing and professional services, he provides strategic business and financial advice to help companies expand their profits, explore new markets and overcome business challenges.
Since opening the Washington County Outreach Office of the University of Pittsburgh Small Business Development Center in 1995, Vargo has grown it to become one of the most successful outreach offices in the Pennsylvania SBDC system.
He has become a leader and valuable resource for Western Pennsylvania businesses, and in addition to his consulting management responsibilities, Vargo teaches accounting and small business management to both undergraduate and graduate students at Waynesburg College and the University of Pittsburgh.
Education
Bachelor of Science in Accounting, Pennsylvania State University
Master of Business Administration, California University of Pennsylvania
Lee Ann Briggs is an Environmental Consultant for the EMAP program with over 30 years of environmental regulatory compliance experience in both consulting and industrial capacities. In addition to her experience working as an environmental consultant for EMAP at both the Duquesne University SBDC and the University of Pittsburgh SBDC, she was previously the Manager of Environmental and Regulatory Affairs for a paint and coatings manufacturer, providing full environmental, product safety and employee safety compliance for 9 years. Lee Ann works closely with the Allegheny County Health Department’s Air Quality Program. She too was part of the team awarded the EPA Administrator’s Award for Outstanding Accomplishments in Providing Technical Assistance to the Small Business Community.
Lee Ann holds a Bachelor’s degree in Environmental Resource Management from the Pennsylvania State University. She is also a Registered Environmental Manager (REM) with the National Registry of Environmental Professionals.
Jonny Gamble is a Management Consultant with the University of Pittsburgh’s Small Business Development Center. At the SBDC, Jonny works closely with clients in all stages of business growth. Currently, Jonny splits his time between the IEE office in Oakland, the Riverside Innovation Center on the North Shore, and the Community Engagement Center in Homewood.
Before joining the Small Business Development Center, Jonny worked as Community & Events Manager for OneValley, an online entrepreneurship platform and co-working space in Hazelwood Green.
Education
Bachelor of Science in Marketing, University of Pittsburgh
Bachelor of Science in Business Information Systems, University of Pittsburgh
Victoria first joined the Small Business Development Center as an intern in Washington. As a Washington County native, she was thrilled to rejoin the team as a consultant in January 2015 managing the Washington and Waynesburg offices. She works closely with both start-ups and existing businesses to help them reach their goals. The majority of her work is focused on assisting clients with strategic planning, cash flow statements, and loan packaging. In addition, she does most of the educational programming within Washington and Greene County. She loves being active with entrepreneurs within her own community.
Prior to her return, Victoria worked as both a Financial Aid Advisor and Career Services Advisor at Penn Commercial Business/Technical School in Washington.
Victoria earned a Bachelor of Arts in History and Political Science from Grove City College.
In her spare time, Victoria sits on several boards and committees focused on civic involvement, ball room dancing, and education.
Meghan Hillegas is a Management Consultant with the University of Pittsburgh Small Business Development Center. At the SBDC Meghan works closely with clients in all stages of business growth. With nearly a decade of experience in small business and nonprofit operations and financial analysis, Meghan focuses her consulting work in organizational management and financial forecasting.
Education
Bachelor of Science in Sport Management, California University of Pennsylvania
Master of Business Administration, Waynesburg
Terri Kennelly-Cook began her career at the University of Pittsburgh in August 2006 as the Department Administrator in the Swanson School of Engineering Office of Diversity. Ten years later she transferred to the IEE as an administrative assistant handling the front desk duties and projects for the IEE with Pitt students. Prior to the University of Pittsburgh, Terri was a Certified Property Manager (CPM) and Regional Supervisor with Zink Partners, Inc., Johnstown Management Co. and Cushman & Wakefield working in various states in commercial and residential properties.
Education
Master of Studies in Law, University of Pittsburgh
Graduate Certificate, Human Resources Law, University of Pittsburgh
Bachelor’s of Business Administration & Management, LaRoche College
Bachelor’s of Arts, English Literature, LaRoche College
A graduate of the University of Pittsburgh, Lynne began her career in retail management before transitioning to a project management position with PNC Bank. While at PNC Bank she was responsible for implementing bank marketing initiatives at the telebanking center and coordinating all aspects including training, operational support, and telecommunications. She held the position of accounting manager at an automotive dealership and most recently worked as a licensed and certified occupational therapy assistant, providing school-based occupational therapy in local school districts. In her spare time, Lynne enjoys spending time her with family, reading, and walking her two golden retrievers.
Brent G. Rondon is currently the Senior Management Consultant for the Small Business Development Center (SBDC), Institute for Entrepreneurial Excellence, Innovation Institute at the University of Pittsburgh. In that capacity he consults with export-import clients who want to engage in international trade as well as immigrant/international entrepreneurs who are newcomers to the Pittsburgh region and want to open their own businesses.
Previously, he was the Manager of the Global Business Program at the Duquesne University SBDC. Brent managed export projects to assist U.S. equipment manufacturers to enter Latin American countries of U.S.-Made equipment. He has traveled extensively and led trade missions to countries such as Germany, Netherlands, Belgium, France, China, Mexico, Colombia, Peru, Chile and Brazil.
He received a Master’s Degree of Public and International Affairs (GSPIA) and a Graduate Certificate in Latin American Studies from the University of Pittsburgh. His undergraduate studies were in Lima, Peru, receiving a Bachelor’s Degree in Agriculture Engineering from the La Molina National University. He is a Certified Global Business Professional (CGBP) from NASBITE International, on the board of Global Pittsburgh, Mayor Peduto’s Welcoming Pittsburgh initiative, the Pittsburgh Metropolitan Area Hispanic Chamber of Commerce, Sister Cities International, NASBITE International and the Pittsburgh Cultural Trust Diverse Communities Group. He is fluent in Spanish and intermediate Portuguese.
In his role as Director of Supply Chain Consulting for the IEE, Michael will continue to build and broaden IEE’s supply chain training capabilities with partner organizations and regional entrepreneurs. He joined the IEE to infuse his passion for entrepreneurship and education in support of the University’s mission for regional economic development. He has worked with the IEE team to achieve its goals in fostering innovative ideas to strengthen and expand the University’s strategic outreach.
Prior to his current role, Michael served as Associate Director of the Pitt SBDC, assisting business owners with profitability and sustainability through trainings, education and consulting. He has also worked previously with the IEE as their Educational Program Manager from 2004–2008.
Following his first stint with the IEE, Michael was an entrepreneur as a co-owner of a family business in the financial services industry. A steadfast advocate for small business owners and entrepreneurship, Michael has spoken as a panel member at the U. S. Capitol Building for a Senate sub-committee on SBA financing, presented at the ASBDC annual conference, and has published research with his dissertation focused on “Educating Entrepreneurs: Strategic Methods Utilized by Small Business Development Centers in the U.S. to Deliver Educational Programs.”
Education
Bachelor of Education, University of Toledo
Masters of Education, University of Pittsburgh
Doctorate of Education, University of Pittsburgh
Dr. Eric Swift is currently a Management Consultant for Indiana County. His experience, education, and passion intersect in the fields of entrepreneurship and education. Most recently, he was the director of graduate business programs where he quadrupled the program in five years. In addition, he taught over 30 business classes at six Pittsburgh universities as an adjunct. With Project G.A.T.E. (Growing America Through Entrepreneurship), Eric trained and consulted with 300 clients to transition from unemployment to self-employment. His previous entrepreneurial pursuits include co-founding a home inspection business.
Eric has an MBA and Ed.D, from Duquesne University. His dissertation was on the emotional intelligence of entrepreneurs. He also has certificates in leadership and entrepreneurship from Harvard Business School Online.
Zachery Patton is a Management Consultant at the University of Pittsburgh’s Small Business Development Center. Currently, he works with startups and small businesses out of the Washington and Waynesburg offices. Zachery brings experience in the restaurant industry, business development, as well as sustainability initiatives. His focus is to help entrepreneurs position themselves to succeed and prosper.
Before he joined the Small Business Development Center, Zachery was the Technology Transfer Coordinator at the Department of Energy’s National Energy Technology Laboratory.
Education
Bachelor of Science in Marketing, Slippery Rock University of Pennsylvania
Masters of Business Administration, Slippery Rock University of Pennsylvania
Jarrod started his career at the Saint Francis University SBDC in Fall 2017, assisting small businesses with marketing + digital strategy, including brand management, public relations (PR), website design, SEO, social media, graphic design, promotional strategy, corporate communications, and cybersecurity.
In addition to his role at the SBDC, Jarrod maintains a concurrent brand marketing position with a Fortune 500 technology company, where he assists with global brand development, channel optimization, unique value propositions, storytelling, positioning, and competitive intelligence.
He is also enrolled in an MBA program at Saint Francis University with a concentration in Project Management + Information Systems.
Jeff has been employed with the Saint Francis University Small Business Development Center since May 1985. He provides these services primarily to businesses in Blair, Bedford and Huntingdon Counties.
Jeff served as a Business Analyst at the Center from May 1985 through April 1997. He provided a variety of services to all types of businesses including start-up procedures, business planning, financial analysis, loan packaging, marketing/advertising and research.
In April 1997, he became the Center’s Senior Business Consultant. In addition to serving as a Business Analyst, he also oversees the activities of the other consultants and student assistants.
In July 2018, he became the Director of the Center. Jeff is a graduate of Saint Francis University with a BS in Economics and a Masters in Human Resource Management. He is the longest serving full-time employee in the PASBDC system.
Annette has been with St. Francis University since 1999. She brings over 35 years of business experience including retail, marketing, advertising, research, business planning, financial projections and analysis. The counties that she serves are mainly the Cambria and Somerset area providing confidential free one-on-one consulting to current and prospective entrepreneurs.
Annette has worked with clients in different industries and has assisted clients in assessing their idea, developing their business proposal including detailed financial projections. She has also assisted in the research and general management assistance to small business.
Prior to joining SFU SBDC, Annette worked at Kent State University-Stark SBDC as the Coordinator. She also was Vice President of Research and Business Retention, Stark Development Board along with a business instructor in the Adult Education Program. Annette is a St. Francis University graduate earning a Bachelor of Science degree in Business Administration/Management. She has hands on small business experience growing up in a family owned and operated grocery store.
Terry returned to the Saint Francis University SBDC in June 2020 and was previously employed at the Center from 1999-2012 as a business consultant where he worked with over 700 clients assisting them with startup procedures, planning, marketing, and obtaining financing. Currently he works with small businesses on turnaround strategies, marketing, and assisting them with obtaining appropriate funding. Additionally, Terry works with childcare centers under a new program aimed at helping them recover from the effects of the Covid 19 pandemic on their industry. Terry is working directly with centers to help them obtain funding dedicated to their industry, providing marketing and turnaround strategy consulting, advising on hiring issues, and advising on other operational issues.
Prior to returning to the SBDC, Terry served the last seven years as the Director of Juniata College’s Center for Entrepreneurial Leadership and taught the Entrepreneurship curriculum for their Accounting, Business, & Economics department. As Director, Terry worked with students from all majors in planning, creating, and starting small businesses and managed the Center’s Seed Capital Fund providing startup funding to student startups.
Most recently, Terry started 5 Strong Apparel, an e-commerce business providing solutions for highly customized and personalized printed apparel and accessories for individuals, schools, businesses, and events.
Tiffany joined the Pennsylvania SBDC in July 2020. As Director of Administration & Organizational Effectiveness, she provides oversight of internal communication, supports strategic planning, and leads professional development and workplace culture initiatives. She works both independently and collaboratively with the Lead Office team and Center Directors to advance network priorities.
In addition to a B.A. in Literature, Tiffany holds a Master of Arts from KU Leuven. She has over 12 years of experience in education, and including roles in higher ed administration, strategic planning, admissions recruiting, event planning, and more. Internationally she has worked as both a secondary school teacher and university professor. Before joining the SBDC, she was teaching ESL & Literature classes in China. When not in the office you can find her reading, drinking tea, or planning her next trip abroad.
Jeanne Best joined the PennWest Clarion SBDC in January 2018. Jeanne is responsible for coordination of training events and marketing them in all ten counties served by the SBDC. She also facilitates, teaches and does follow-up reporting for workshops, classes and other training events.
Jeanne has over 20 years of experience in many areas of business, including: management, operations, marketing, sales, customer service, human resources, and finance. She has worked in numerous industries, such as: marketing, education, health care, philanthropy and technology. Jeanne is an entrepreneur by nature and strives to help others start their own successful businesses.
Jason Strohm is a business consultant at the SBDC. He joined the PennWest Clarion SBDC in October of 2017. He serves Jefferson and Armstrong counties, providing free, confidential one-on-one consulting to current or prospective small business owners. He also provides research, marketing, and general business consulting. Jason is a graduate of PennWest Clarion. He has started and overseen multiple businesses of his own. He also has experience in web and graphic design, communications, marketing, and teaching.
Jason meets with clients at the PennWest Clarion SBDC main office and at outreach locations within Jefferson and Armstrong counties.
Di processes all necessary budget transactions, invoices, etc. She assists clients and counselors to obtain various types of business information requested.
Corry Riley graduated from PennWest Clarion and began working at the SBDC as a consultant in May of 2005. Corry serves Cameron and Clearfield counties, providing free, confidential one-on-one business consulting to current or prospective small business owners. He also provides assistance with research, marketing, employee handbooks, QuickBooks accounting software, and general management assistance. Corry instructs educational programs and seminars for the SBDC, including the popular QuickBooks seminars. Corry is a Certified QuickBooks ProAdvisor.
Corry meets with clients at the PennWest Clarion SBDC main office and at outreach locations within Cameron and Clearfield counties.
Aleshia has been a business consultant with the PennWest Clarion SBDC since November 2017. The counties that she serves include Elk, Potter and McKean providing free, confidential one-on-one consulting to current or prospective small business owners. In addition, she instructs educational programs and seminars for the SBDC. Aleshia specializes in preparing comprehensive business plans that include financial forecasts, as well as providing general management assistance.
Prior to joining the SBDC, Aleshia worked in the private sector as an account representative at a machine company. She also has retail experience and is a former intern at the PennWest Clarion SBDC. She is a PennWest Clarion graduate.
Aleshia meets with clients at the PennWest Clarion SBDC main office, via Zoom, and at outreach locations within Elk, McKean, and Potter counties.
Amy has been a business consultant with the PennWest Clarion SBDC since July 2004. The counties that she serves include Forest, Clarion, and Venango providing free, confidential one-on-one consulting to current or prospective small business owners. In addition, she instructs educational programs and seminars for the SBDC.
Prior to joining the SBDC, Amy worked in the banking industry. She also has experience as a tax-preparer. She is a PennWest Clarion graduate.
Amy meets with clients at the PennWest Clarion SBDC main office and at outreach locations within Forest and Venango counties.
Cindy has been with the PennWest Clarion SBDC since September 1996. Cindy is responsible for overseeing and directing the assignment and coordination of the SBDC staff and its operations. In addition, Cindy provides confidential one-on-one consulting to current or prospective small business owners and developing and instructing educational programs for the SBDC.
Prior to joining the SBDC, Cindy worked in the banking industry for 10 years. She graduated from The Ohio State University.
Jim Kunkel is the Director of St. Vincent College SBDC. In this position, he heads a team of management consultants whose mission is to provide professional planning, technical assistance, education and information to small and medium sized businesses. Mr. Kunkel earned his Master of Business Administration with a concentration in Finance from Indiana University of Pennsylvania. He received his Bachelor of Science Degree in Business Management from Penn State University. He has also successfully completed faculty development certificate training in international business at the University of South Carolina and the American Graduate School of International Management (Thunderbird Management Center). In addition to his duties within the SBDC, Mr. Kunkel is also an adjunct professor at Saint Vincent College where he teaches two courses: Introduction to Entrepreneurship and Global Management.
Cindy has been with the Clarion University SBDC since September 1996. Cindy is responsible for overseeing and directing the assignment and coordination of the SBDC staff and its operations. In addition, Cindy provides confidential one-on-one consulting to current or prospective small business owners and developing and instructing educational programs for the SBDC.
Prior to joining the SBDC, Cindy worked in the banking industry for 10 years. She graduated from The Ohio State University.
Karl Kraus is the interim director of the Temple University Small Business Development Center. He manages Temple University’s Ambler Campus SBDC location and is a Senior Business Consultant specializing in companies that are commercializing new technologies and those in the manufacturing sector. Karl also serves as Adjunct Faculty in the Fox School of Business’ Department of Management, teaching both graduate and undergraduate courses focusing on innovation, entrepreneurship, and small business management. He is Managing Partner of Material Growth Partners LLC, a consulting firm that provides technical and market evaluation of emerging technologies for the investment community in order to inform their investing decisions. Karl also serves as a member of the Advisory Committee for investments in the Physical Sciences Sector at Ben Franklin Technology Partners Southeastern PA. Karl has started and operated 2 independent firms, 4 new business units within industrial corporations, and has advised over 800 client companies in all phases of operations, from pre-venture through launch and growth to successful exits, all in a wide variety of business sectors.
Robin has a Master’s of Business Administration and a M.A. in Higher Education Administration. Robin has been with the center since its opening in January 2007.
Brett is the Director of Lehigh SBDC. He received a Bachelors in International Studies and Economics from University of Richmond, with a concentration in World Politics & Diplomacy. He has field experience in Chile and Argentina, as well as at ITESO Universidad Jesuita de Guadalajara. He completed an MBA in International Business at Lehigh University. He has over 10 years of experience consulting small businesses and entrepreneurs with the SBDC.
Over 15 years of experience working with businesses and organizations, helping them increase profitability/productivity and improve company culture and business growth. Previously held positions as Director of Business Operations for a private small business, CFO of his family start-up and a manager of budget and entrepreneurship programs for Montgomery County Community College’s Workforce Development and Continuing Education departments. John is now responsible for planning, developing and implementing programs offered by the Small Business Administration to the Kutztown University SBDC and oversight of those initiatives.
Areas of Expertise
Management, Entrepreneurship, Finance, Human Resources, Project Change Management and Business Operations.
Educational Background
Master of Science – Organizational Leadership/Project Management, Colorado State University, Pueblo, CO
Bachelor of Science – Accounting, DeVry University, Fort Washington, PA
Margaret (Maggie) U. Horne, MBA, CVA is the Director of Gannon University Small Business Development Center. Maggie earned an associate’s and a bachelor’s degree in business administration with concentration in marketing and management from Penn State University, and her MBA from Point Park University. She is also an Certified Valuation Analyst. Her background includes experience in law, accounting, education and business valuation. Maggie co-launched the first independent valuation firm in Western Pennsylvania where she consulted with numerous clients, including Microsoft, UPS, Ford, Proctor & Gamble, and Caterpillar. She was involved in over 50 mergers and acquisitions. Maggie developed and conducted numerous presentations related to business valuation and competitive intelligence.
Maggie has published articles and presented locally and nationally on topics including competitive intelligence, business valuation and business management. She has also taught a variety of courses for colleges and universities. The first six years with the SBDC, Maggie provided general consulting services to pre-venture clients and existing businesses in Mercer County and specialized business valuation consulting services to clients in Erie, Warren, Crawford and Mercer counties. She served as Manager of Business Consulting prior to her appointment as Director of the Center. Maggie currently provides strategic planning and valuation services for SBDC clients.
Rich Longo is the Director of Duquesne University Palumbo-Donahue School of Business – Small Business Development Center (SBDC) where he assists new and existing businesses in the areas of business plan development: financial forecasting/financial statement development: marketing strategy and implementation plans. Rich is also certified in Technology Commercialization.
Previous positions held include Owner/CEO of RIOL; LLC a boutique consulting firm specializing in Group Medical Practice Management, Pay for Performance, Accountable Care Organizations (ACO’S), and Productivity and Quality Outcomes-based physician-based compensation and Senior Vice President, Network Management for Devon Health Services, Inc. King of Prussia, PA, one of the largest regional PPOs in the Northeast.
Rich has also served as adjunct faculty at Robert Morris University and the University of Pittsburgh. He received his Bachelor’s degree in Nursing (cum laude) from Duquesne University and a Master’s Degree (magna cum laude) from the University of Pittsburgh.
Rich Longo named distinguished alumni in the School of Nursing in 2021.
Steven Stumbris promotes an entrepreneurial mindset and a culture of innovation in central Pennsylvania as the Director of the Bucknell University Small Business Development Center. Bucknell’s center was recognized by the U.S. Small Business Administration with the Small Business Development Center Excellence and Innovation Award for Pennsylvania in 2016. He initiated the Startup Lewisburg entrepreneur incubator program and founded BizPitch, a business pitch competition for student startups. Stumbris serves on the boards of the Lewisburg Downtown Partnership and the Central Pennsylvania Workforce Development Corporation; and is a community organizer for One Million Cups Susquehanna Valley, a regional program that educates, engages, and connects entrepreneurs. He holds a Master of Professional Studies in Community and Economic Development from Penn State University and a Bachelor of Science in Mechanical Engineering from Cornell University.
Kelly is the Budget Analyst for the Pennsylvania SBDC network. She is responsible for assisting the Senior Budget Analyst complete and organize financial workbooks, invoices, and schedules in a timely manner. She has a degree in Accounting from Saint Joseph’s University and has worked in public accounting for over three years where she specialized as a tax accountant for individual and trust returns. Kelly has goals to help the SBDC expand their tax accounting assistance for their clients allowing them to better take advantage of tax credits and initiatives without overspending.
Lynn Loaiza has worked in various positions throughout the PASBDC network. In 2018 she joined the PASBDC as an intern and in August 2019 as a marketing and finance graduate assistant in pursuit of a Master of Business administration. She was employed as a business consultant for the KUSBDC in 2020, providing guidance to existing and start up businesses in developing business plans, financial projections, and underlying narrative financial assumptions, along with loan structuring and preparing a loan package for lenders. Currently she is the Assistant Director of Capital Acquisition, responsible for helping the oversight of capital formation goals for the network and training workshops to help clients access capital. When Lynn is not at her desk, you can find her in a yoga class or cuddled up with her two dogs reading history-related books.
Natasa possesses over 25 years of management experience in international development, human resources and commercial retail at Philadelphia International Airport. She has also designed and implemented public information strategies and workshops on civic education approaches in countries undergoing political transition.
Natasa was also a collaborator in an Emmy-nominated documentary “Picture Me and Enemy” and has a background in journalism working with Radio Free Europe/Radio Liberty, CNN and public radio. One of her passions is coffee and she considers being an entrepreneur for 15 years, having developed and managed all aspects of a multi-retail, fair-trade coffee business, one of the highlights of her career. It is precisely this mix of expertise and Borcanin’s 360° approach to management, a knack to mobilize necessary resources and to motivate people, that result in positive outcomes. Currently she is delighted to offer assistance to small businesses in accomplishing their government contracting goals, in her current role as the Assistant Program Manager for the Southeast PA PTAC, based in Philadelphia.
With more than 30 years of experience, The University of Scranton SBDC’s Consultant Manager, Donna Simpson has worked with every kind of small business imaginable. Her vast and varied experience is of great benefit to her small business clients. Donna’s areas of expertise include accounting and bookkeeping, business planning and financial analysis, continuity planning and exporting. She earned NASBITE Certified Global Business Professional (CGBP) and completed a trade mission to Santiago, Chile. She also earned an Advanced Export & Trade Counseling Certification Advanced Export & Trade Counseling Certification, from SBA Office of International Trade SBA Office of International Trade.
Will Hooten is a business consultant for the Penn State Small Business Development Center. He currently holds the Business Certified Appraiser (BCA) certification through the International Society of Business Appraisers and earned NASBITE Certified Global Business Professional (CGBP). His consulting efforts are primarily focused on business appraisal, accounting and bookkeeping, financial forecasting, artificial intelligence, international trade, SBIR, social media and digital strategy, feasibility study, market research, bringing new or additional products to market, contract negotiation and sales. Will has helped clients in industries ranging from food and beverage, retail, technology, engineering, manufacturing, pharmaceuticals/healthcare, construction, real estate, and renewable energy.
Sebatien Torre is part of the Temple SBDC ENRICH program. Since 1999, partner and founder of Venture Development International, LLC and Venture & Capital International LLC dba European American Enterprise Council (EAEC), Sebastien has directly participated in the US, EU and international business development, strategic marketing, venture capital funding and M&A efforts of 100+ small, medium and large (some public) European and US software, hardware and wireless companies; including long term executive/VP roles at SWT SA acquired by Captiva Software and then acquired by EMC, and at Captaris, Inc. acquired by Opentext.
EAEC is an active member of the European Commission’s Enterprise Europe Network (EEN), and was an initial consortium partner of Erasmus For Young Entrepreneurs Global and ENRICH in the USA. Sebastien holds a MBA from the University of San Diego, and a Master of Accounting and Finance and CPA degrees from ICS in Paris France.
Aleshia Marshall, who graduated with her MBA from Clarion University, is a dedicated business consultant who assists startup and existing businesses in Potter, Elk, and McKean counties. She is an SBA certified international trade consultant. Aleshia is the chair of the state wide committee, YCSBDC (young consultants of the small business development center). Her expertise are in business plan writing, financial modeling, and relationship building.
Dorothy has over 20 years of experience with the Wilkes University Small Business Development Center. Over the years she has worked with a wide variety of clients in almost every industry sector. Her areas of expertise are marketing and human resources. Dorothy is an SBA certified international trade consultant.
Lenin Agudo the Director of Widener SBDC. Lenin is a high performance motivator with experience in supporting economic growth for small businesses, government administrations and economic development organizations. Utilizing a design-thinking trajectory, he consults with clients and delivers vibrant, experience-oriented, market driven and economic development results. Lenin is a NASBITE Certified Global Business Professional and is fluent in Spanish.
Blandine Chantepie-Kari is the Program Manager for International Programs & ENRICH in the USA at Temple SBDC. She is an international strategist with 15+ years of experience, specializes in international trade, Foreign Direct Investment (FDI) attraction programs, and ecosystem building. ENRICH in the USA is a European Network of Research and Innovation Centers and Hubs funded by the European Commission. As a consortium partner, Temple SBDC leads the ENRICH initiative in the USA with the support of NCURA National Council of University Research Administrators.
Since February 2016, Blandine is also the Vice President, University & Entrepreneurship – Soft Landing Programs of the European American Enterprise Council, member of the Enterprise European Network (EEN). As a grant writer, she has developed and contributed to different governmental funded transatlantic programs and initiatives. In 2018, Blandine was the initiator and manager of the Global Startup Accelerator (GSA) under the Welcoming Center for New Pennsylvanians directed this EDA-funded initiative in partnership with the University City Science Center. Previously, Blandine served as Co-Director of Trade Services for the Philadelphia Chapter of the French-American Chamber of Commerce (FACC).
Blandine received a Master’s Degree in Economics, majoring in International Business, from the International School of Business and Management of Lille (IESEG) in France. She researched and completed her Master’s thesis as a grad student in the Border Studies Department of the University of Texas at El Paso (UTEP). During her studies, she was also a Research Assistant at UTEP’s Center for Institutional Evaluation, Research & Planning. And she was part of a one-year Erasmus student exchange program at Corvinus University of Budapest, Hungary. Over the years, in Europe, Canada, and United-States, Blandine has acquired valuable experience in a wide range of industries, including Biotech/MedTech, CleanTech, IoT, SmartCity, Manufacturing, and Consumer Goods.
Andrea Hampton is a Consultant at Lehigh SBDC. She provides business consulting services for startup and pre-venture small business owners. Areas of expertise include industry research, business planning, strategic planning, management assistance, and decision making. She is the Point of Contact for the Lehigh Export Network and is an International Trade Consultant with the statewide network. She is also a GrowthWheel Certified Business Advisor.
Elaina is a Business Consultant at Temple SBDC. She has experience working in and with nonprofits, custom brokerage firms, market research facilities, and financial institutions in departments such as Organizational Effectiveness, Talent Management, Legal, Compliance, and Risk. She has experience counseling and working with entrepreneurs, with business plan creation and development, with digital marketing and social media strategy, and with conducting and providing customized industry, market, competitor research/analyses, and country analyses. She graduated from Temple University’s Fox School of Business Honors program with a BBA in Human Resource Management and International Business, with a concentration in Entrepreneurship, and holds a MS in Globalization and Development Communication from Temple University’s Klein College of Media and Communication and a MS in Digital Innovation in Marketing from Temple University’s Fox School of Business.
Jacob Jones has been a Business Consultant at the Gannon University SBDC since 2018. He is a 2017 graduate of Gannon University with a Bachelor of Arts in political science and 2021 graduate of the Masters in Public Administration program. He brings to the SBDC over 8 years’ experience in sales, management, and organizational leadership. Jacob consults with entrepreneurs and small businesses from start-up to expansion to acquisition.
Kara grew up on a small livestock farm in Central NJ where her family raises and markets freezer lamb, beef, and pork. She attended Penn State University and studied Agribusiness Management specializing in Economics with minors in Agronomy and Animal Sciences. Kara received her Master of Science degree in Animal Science focused in Ruminant Nutrition from the University of Kentucky prior to accepting a position as a technical specialist with a regional seed company in Pennsylvania. She completed her Master of Business Administration specializing in Food and Agribusiness at Delaware Valley University before transitioning into her current role with the Pennsylvania SBDC. Kara is a member of the American Registry of Professional Scientists (2020) and a Certified Farm Succession Coordinator (2022). She and her fiancé, Nick, (and their blue heeler pup, Bentley) currently raise and show Simmental cattle for breeding stock and feeder calves and continue to help with both their families’ agricultural businesses and farming operations.
Vivian is the IT Manager for the Pennsylvania SBDC network. Her primary responsibilities involve providing technical support on behalf of the SBDC network, while also giving strategic insight into ways to bring technological improvements and innovation to the network. She has a degree in Computer Science: IT from Kutztown University and enjoys using her skills to provide improvements to everyday processes at the SBDC.
Marcia joined the Pennsylvania SBDC in December of 2018. She is responsible for oversight of capital formation goals for the network and training consultants to assess the credit worthiness of borrowers for banks. Because so many entrepreneurs require the assistance of SBA, Marcia continues to stay up to date on all SBA SOPs and program rule requirements. From a former small business owner, Marcia then became a commercial SBA lender for a traditional bank more than 30 years ago. She spent the entire 30 plus years as a dedicated SBA specialist with 13 years as an SBA 7(a) program manager for a large regional bank. She joined Seedcopa in 2012 to manage the credit and operations functions at Seedcopa, a CDC providing SBA 504 loans to borrowers and SBA 7a Lender Service Provider services to banks. In addition to her degree in Finance, she has a minor in English and Spanish from Albright College. Marcia has gained considerable credit training and commercial lending training through numerous courses and training offered by RMA, SBA, and previous employers.
Val is a well rounded graphic and web designer who is passionate about user experience and inclusivity in design. Beyond aesthetics, Val believes that great design involves research, critical thinking, and an understanding of who she is designing for. Val is responsible for working independently and strategically with the lead office strategic leadership team and Center Directors to craft visual content that helps educate prospective small business clients while also supporting key strategic network messaging and helping to differentiate the SBDC experience.
In addition to her design skills, Val has proven to be someone who takes initiative, is dependable, and has the ability to motivate and lead others in a team environment. These characteristics have allowed her to successfully hold supervisory and managerial positions. Prior to her design career, Val managed a popular, fast-paced salon in Bethlehem for several years. In that role she was responsible for upwards of 14 staff members, the daily operation of the business, small business financial management, and superior customer relations.
Juliet joined the Pennsylvania SBDC in August of 2018 as an accounting and finance graduate assistant in pursuit of a Master of Business Administration. She is currently the Pennsylvania SBDC Budget Analyst and is responsible for managing the funding sources relevant to the operation of the SBDC and administering all necessary documentation to such sources. She coordinates all internal federal budget operations including reporting requirements in compliance with federal, university policies, and audit requirements. She also monitors and maintains direct, indirect, overhead, and in-kind matching requirements and budgetary controls as mandated by each funding source and contractual obligation for the Lead Office and the Pennsylvania SBDC Network.
In addition, Juliet provides support for special projects that are funded at the Lead Office and within the network. She prepares monthly, quarterly, semi-annual, and year-end reports that are relevant and contain compliance issues to the myriad of programs conducted by the Network.
Many small companies are working in areas of technology and conducting research but do not view themselves as being part of the high technology industry. The Pennsylvania Small Business Development Centers have developed a definition of technology, along with a listing of North American Industrial Classification Codes, to assist small businesses in determining their technology niche.
A technology company is defined as:
Phase I is a feasibility study to evaluate the scientific and technical merit of an idea. Awards are for periods of up to six months in amounts up to $150,000. Phase II is to expand on the results of and further pursue the development of Phase I. Awards are for periods of up to two years in amounts up to $1,000,000. Phase III is for the commercialization of the results of Phase II and requires the use of private sector or non-SBIR Federal funding.
Yes. In order to be considered for any of the later Phases of SBIR awards you must first have been awarded a Phase I grant.
The following Federal agencies are eligible to participate:
No. To be eligible for award of SBIR funding agreements, a small business concern has to meet the following qualifications: be independently owned and operated principal place of business is located in the United States at least 51 percent owned or in the case of a publicly owned business, at least 51% of its voting stock is owned by United States citizens or lawfully admitted permanent resident aliens.
Sarah is a recognized leader in the workforce, with a demonstrated track record of managing, training, and collaborating with colleagues and organizational partners. A three-time University of Delaware alumna, she holds a Bachelor’s in International Relations (with specializations in Political Economics, Asian Studies, and Legal Studies), a Master’s of Science in International Business, and an MBA in Entrepreneurship.
Prior to being the Associate State Director, Sarah was the Digital Strategies Program Manager for the PASBDC at Temple University and also holds Lead Office experience as the Operations Manager for Delaware SBDC. She has over 10 years of work experience that runs the gamut from operations management, strategic leadership, change management, project management, business licensing, accounting, government planning and legislative policy, non-profit public relations, program analytics, research and data collection, entrepreneurial leadership and strategy, market research and implementation, social media and web design, instructional design, to retail and customer service.
Sarah is known for emphasizing strategic leadership and lean efficiencies to spur growth and change. An accomplished public speaker, Sarah has presented at multiple universities and economic development organizations, including several statewide conferences. With a background in instructional design, she has also created educational programs in digital marketing, onboarding and orientation, entrepreneurship, and strategic planning.
Bill Pearce is an International Trade Specialist and Business Consultant at Widener SBDC. He is an accomplished 35+ year corporate business executive and small business owner with proven track record of results, innovation, and developing leaders in the areas of sales & marketing, business development, and strategy. At Widener SBDC, he assists regional small business owners and aspiring entrepreneurs with start-up, improvement/resilience, and increasing USA importing & exporting activities. He has significant experience landing large capital projects, mergers and acquisitions, ensuring product competitiveness, and managing international teams in North and South America, Europe and Asia. He has in-country experience in China, South Korea, Vietnam, Thailand, Singapore, United Arab Emirates, Saudi Arabia, and India.
Douglas brings over 35 years of managing international business development activities for various multinational heavy industrial manufacturing companies. Douglas is experienced in strategizing and spearheading new market development initiatives in the industrial sector with a strong focus on leading new strategic initiatives to extend a company’s reach in the global market. Having traveled extensively throughout Latin America, Europe, Middle East, and Asia, Douglas has shown deep intuitive understanding and sensitivities of various global business cultures, a skill set that has helped companies succeed in entering and expanding in the global industrial markets. Douglas is an SBA-Certified Export and Trade Counselor. Originally from Caracas, Venezuela, Douglas is fluent in Spanish, and holds an MBA from Syracuse University and an MA in Economics from Georgia State University.
Vickie Gyenes is the Global Trade Manager for the St. Vincent College SBDC. She earned the National Association of Small Business Development Centers’ 2010 State Star, an award for demonstrating exemplary performance and a strong commitment to small business. Vickie’s work with the Center for Global Competitiveness helped the SBDC claim the President of the United States “E” Award for Excellence; one of the most prestigious forms of recognition offered by the U.S. Government to those involved in business or business service. She has an undergraduate degree from the University of Pittsburgh, a MSM-OE from Saint Vincent College and is a NASBITE International Certified Global Business Professional. In addition, she has planned and assisted delegations of local companies in trade mission preparation and implementation to Canada, China, the Czech Republic, Hungary, Ireland, Mexico, Poland, and the United Kingdom.
Rachael is a digital content creator that has a passion for telling the story of small business through unique imagery. She works on the lead office marketing team focusing on Marketing and Social Media. Rachael studied Sociology at Kutztown University and then continued to earn a Master’s Degree in Education focusing on Higher Education. She believes in the transformative opportunities that higher education provides to all students but also the impact students leave on the professionals they meet during their college career. At the Pennsylvania SBDC she is able to connect with clients throughout the network to capture special moments in their entrepreneurship journey and works on marketing campaigns utilizing photography, graphic design, and videography. Rachael identifies as a crazy plant lady, Twitter enthusiast, thrifting queen, and lover of adventure. In her free time, you will always find her camera in her hand, and chances are you’ll spot her a mile away in her little yellow Volkswagen Beetle. After all, all anyone really needs is a good adventure.
Dominique Smiley is the Program Manager for the Southeast PA PTAC, based in Philadelphia. She has over five years of experience assisting small business owners with government contracting, including three and a half years with the PennDOT Supportive Services Centers once housed at Cheyney University and one year working in grants administration. In addition to helping businesses work with the government, Dominique has her own publishing and education services company, Happie Literacy Works, co-owns a travel company and has her own travel blog. She has a B.A. in Journalism with a concentration in Public Relations from Howard University and has her M.A. in English from University of New Orleans.
Francene Dudziec joined the Pennsylvania SBDC in October 2014 and Lead Office in April 2020. Accomplished in marketing, communication and media relations, her experience includes a demonstrated history of creative direction at highly visible, well-known organizations and institutions. She has close to 30 years of directing core communication and branding efforts, including extensive experience with managing the marketing support for strategic goals, public profiles, university-wide events, student-centered initiatives, state-wide programming and establishing and maintaining relationships with a diverse group of stakeholders. Francene is known for her mission-driven entrepreneurial leadership style. Francene is also a creator of original gift brands and lifestyle products.
Beth Ann Alboucq is the Program Manager for Disaster Response, responsible for assisting the team of COVID-19 business specialists across the state as they aid small businesses recover and grow beyond pandemic-related challenges. A 2020 graduate of Kutztown University with a M.A. in Public Administration, emphasis in Administrative Law, Beth also holds degrees in Political Science and Criminal Justice Administration. Her several years’ experience working within state and local government has aided her in completing studies on the PA state CRIZ program, as well as organizing community-based economic recovery initiatives for small towns and boroughs within the northeast sector of the state. As a small business proprietor and nationally certified paralegal, she also consults with local law firms in the areas of business incorporation and probate administration. When not at her desk, you can find Beth with her children Ian and Evelyn, re-learning 5th grade mathematics to help them with their homework, or cheering from the sidelines as a ‘team mom’ at their sporting events.
Larry is a native of the Mississippi Delta by way of Tchula, MS. 2013 alumni of Mississippi State University with a bachelor’s in accounting and a long resume of working in leadership organizations and community service projects. His post college career was spent shortly in small loan finance and predominantly corporate accounting 2013-2016. His time in Research Administration began 2017 in Baton Rouge Louisiana as Accountant and Business Manager for Louisiana Sea Grant Program based at Louisiana State University. Driven by ambition Larry managed an internal system transition while also completing the 4-part CPA examination January 2018. During his time in Louisiana, he served a short term as a Louisiana State Auditor and completed the Executive Master of Business Administration program at LSU December 2020. Still search for his place in Larry began a small Accounting Bookkeeping & Tax firm with five partners remotely located to pursue his newfound passion of assisting Small Businesses succeed. It was through the desire to start his own business that he first encountered SBDCs across the country. Throughout the time Larry learned the concept of SBAs efforts in assisting in driving economic development and saw an opportunity to accept his current role as Associate Director of Finance for Pennsylvania Small Business Development Center.
Certificates in international trade and exporting from Thunderbird Management School. Assisted in launching the CIM program that provided the primary PC and CAD/CAM training for a Fortune 100 Company. Initiated the launch of the international trade program at Gannon University. Provided strategic direction for the launch of a blended learning program for nascent entrepreneurs at KUSBDC. Taught MBA and undergraduate courses in international trade and marketing research. Over 20 years of senior level management responsibility in a higher education management consulting group.
Specialties: Entrepreneurial learning, online learning effectiveness, international trade, economic development.
Private pilot VFR certified, single engine. Currently preparing for IFR exam.
Carrie Wintersteen is an Environmental Consultant for the EMAP program with over 15 years of experience in environmental regulatory compliance and air quality permitting.
Carrie has experience on “all sides of the table”, working as a state regulator, an environmental engineer for a manufacturing facility and a project engineer for a consulting firm. She joined the EMAP program in 2014 and was part of the team awarded the EPA Administrator’s Award for Outstanding Accomplishments in Providing Technical Assistance to the Small Business Community.
Carrie holds a bachelor’s degree in Chemical Engineering from Virginia Tech with a minor in chemistry.
Jeremy Hancher is the EMAP Program Manager located at the Widener University SBDC. He holds over 15 years of experience in environmental compliance & technical assistance, environmental policy, and program management. He is proud to be the team lead of the award-winning EMAP program which provides free and confidential environmental assistance to the Pennsylvania small business community in fulfillment of the requirements of the Pennsylvania Air Pollution Control Act and Section 507 of the federal Clean Air Act.
In 2015, Jeremy was part of the team effort when EMAP was recognized by US EPA Administrator Gina McCarthy for Outstanding Accomplishments by a State Small Business Environmental Assistance Provider in Providing Technical Environmental Assistance to the Small Business Community. In 2018, he was appointed by Governor Tom Wolf to act as a member of the Pennsylvania DEP Small Business Compliance Advisory Committee.
Jeremy holds a Bachelor’s degree from the University of Pittsburgh, a Master’s degree from the University of Pennsylvania, and a certificate from the Wharton School.
Before serving in current capacity as director of the Penn State SBDC, Tim worked with the Lock Haven University SBDC for 20 years as director and business consultant. He has spent the majority of professional career focusing on relationship building – with customers, clients, and other organizations, as well as co-workers, volunteers and supervisors.
Specialties: Business planning, financial and feasibility analysis, financing and loan packaging, capital acquisition, sales, marketing and advertising, tax compliance
Raised in a family business, Lisa Hall Zielinski has always had a passion for leadership and entrepreneurship. As Director of The University of Scranton Small Business Development Center, Lisa ensures small businesses in eight Northeastern Pennsylvania counties have access to the guidance and support they need to overcome challenges and find success.
Lisa continues to grow her passion for leadership through active involvement in the local community and by serving as an adjunct leadership and management instructor. A graduate of Duquesne University (MS) and Keystone College (BS, AA), she is experienced in the areas of training and consulting, fundraising, and non-profit management. Assisting food and agriculture businesses is one of her areas of expertise and she is a ServSafe® certified instructor and proctor for the National Restaurant Association.
Lisa has been the recipient of numerous honors and awards; most recently she was named one of the Northeast PA Business Journal’s 2013 Top 25 Women in Business. Involved in initiatives within Pennsylvania and across the nation, she serves on the boards of various organizations, as well as America’s SBDC Professional Development & Education Conference Committee.
With over 35 years of experience in education, consulting and working within the food service industry, Michael joined the Clarion SBDC in January of 2021 under Cares Act. After earning a BS in Hotel, Restaurant and Institutional Management from the Indiana University of Pennsylvania and an MBA from LVC, Michael has assisted numerous food service establishments in various ways.
Michael has assisted restaurants of all sizes, food trucks, farmers markets and farm stands, as well as small grocery stores and chains. His areas of expertise include workflow analysis, cost control (food/beverage/labor), human resources (hiring/retention/job descriptions), customer service training/professional development, maximizing menu effectiveness (marketing/pricing/kitchen capabilities), and marketing strategies including internet & social media.
Benefits Michael’s clients have seen are increased profitability and sustainability, better work-life balance, social responsibility in the community, increased employee retention, more efficient internal controls, and greater confidence in strategic direction.
Winifred’s areas of expertise include agri-business and food enterprise start-up and expansion; shared kitchen incubator management; enterprise feasibility studies, business planning and financial analysis; and grant application coaching for agricultural and food enterprises. She initiated and served as lead instructor for the Penn State Extension Food for Profit workshop (providing an introduction to the building blocks for food entrepreneurship to more than 1500 participants throughout Pennsylvania, other states and at National conferences). She co-authored curriculum, and has served as instructor, for workshops on business planning for farm and food enterprises, and farm financial management, as well as provided extensive one-to-one counseling about starting and managing growth for farm and food ventures.
Winifred is a certified instructor for Annie’s Project©, True Colors® and NxLevel™ instruction and received certification as a Master Consultant, Business Retention and Expansion International. She also completed the US Small Business Administration, Office of Investment and Innovation’s SBIR Outreach, Training and Technical Assistance Program, enabling her to coach farmers preparing applications for the U.S. Department of Agriculture’s Small Business Innovation and Research grant funding. In addition, in 2018 she was recognized for outstanding service related to Extension education by Gamma Sigma Delta, The Honor Society of Agriculture.
Martin Brill has been with the Kutztown and Penn State SBDCs for 26 years and is the Coordinator for the Agricultural Center of Excellence. His experience with ag and food entities includes business planning for growth, increased sales and product line extensions; reviewing Federal and State loan applications, projections and assumptions; organizing & participating in advisory board meetings; practical research of competitors, best practices and benchmarking: and exporting a variety of shelf stable, refrigerated and frozen food products.
Many agribusiness challenges are complex, requiring multiple disciplines and a range of expertise that any one individual may not have. We therefore routinely work with SBDCs across Pennsylvania and with outside & private consultants to reach optimal results.
