CIMA Software

Nelson Cano founded CIMA Software Corporation as a family company in 2004. Based on his experience working with high-end Document Management Software packages, he saw a need in the market to develop his own powerful, yet affordable software suite to target small- to medium-sized entities. From a small Document Management Solution with a mere suite of 6 components, CIMA’s flagship software “DocuClass” grew to encompass nearly 30 modules.

Due to foreign inquiries, the company decided to allocate more resources towards international business. They first worked in Mexico and then had an opportunity to do business in Peru.

To capitalize on this opportunity, the company turned to the Global Business Program at Duquesne University Small Business Development Center (SBDC) to get the information to succeed in the international business place.  They specifically wanted to tap into the Center’s EXIM Bank City State Partnership status and the SBA Export Financing programs as well as to figure out how to send heavy scanning equipment to Peru. They already did research, but wanted something more affordable yet secure in the international logistics area.

The Duquesne University SBDC staff obtained information on export financing and letters of credit. They also connected the company, via conference calls, with the EXIM Bank personnel and the SBA Export Financing officer. Finally, the SBDC put them in touch with the Freight Forwarders in the area of Pittsburgh, who were able to assist them.

The key for Cano was to secure an international contract without having to commit too much capital to secure the transaction. To solve this, the company opened a letter of credit and was able to get a $72,000 contract with a company in Peru. In addition, they were able to work with a Freight Forwarder to get the scanning equipment safely to Peru within an acceptable cost structure. The company reported that their exports grew from $200,000 in 2011 to around $400,000 for 2012.