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Local entrepreneur gets a boost from Small Business Development Center

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    • 20190320 trinawbenjamin 004 938x528 1
On an average day, Trina Worrell Benjamin handles invoices, returns calls and emails, directs a team of nearly a dozen employees and manages a client roster that has included big names like Rite Aid and Toys“R”Us. She admits her first steps into entrepreneurship were not easy. But with the help of…

Local entrepreneur gets a boost from Small Business Development Center

  • SBDC: Temple University SBDC
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    • 20190320 trinawbenjamin 004 938x528 1

Pennsylvania SBDC Asking for Feedback through Annual Client Questionnaire

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The Pennsylvania SBDC is conducting its annual client survey during the first quarter of 2014 in the form of an email survey to clients who received two or more hours of SBDC services during 2012 and 2013.  In addition to providing data on SBDC program outcomes, honest feedback given by clients helps the SBDC better understand the needs of business owners.

Economic impact data obtained from the Annual Client Questionnaire are reported in aggregate to SBDC Federal and State funding partners including the U.S. Small Business Administration and the Pennsylvania Department of Community and Economic Development.  Impacts of the SBDC program are then reported annually through the SBDC Services Summary.

The Pennsylvania SBDC program only reports impact data when it is verified by businesses who received services from the SBDC.  Data from the Annual Client Questionnaire is one way that the SBDC tracks its program outcomes, in addition to regular monitoring through client-consultant communication.  Jobs created or retained, sales increases, capital formation, and new businesses started are a sampling of impacts tracked through the questionnaire, as well as the role of the SBDC in facilitating that impact.  

Those who received the Annual Client Questionnaire are encouraged to respond.  Responses are completely confidential and reported in aggregate, therefore proprietary business information and client data remains confidential.  Clients who received the survey are asked to fill out the questionnaire by March 31.  Please contact survey administrator with any questions.